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HireRight Integration user Redirects to SSO login

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Summary:

HireRight Integration user Redirects to SSO login

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We have setup HireRight Background Check service and tested successfully in non-prod environments (with no SSO enabled). However, in production, HireRight is not able to use the Integration user as it is re-directing it to SSO login. Anyone who have faced similar issue?

Currently we have provided the following URL to HireRight

https://xxxxxx.fa.us2.oraclecloud.com

Any advice on the URL to be shared with HireRight so that integration user can work successfully? Or any other steps we might be missing?

Version (include the version you are using, if applicable):

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