You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Issue with Generate Real Time Statements under View Administration Reports

Received Response
11
Views
2
Comments

Summary:

We are having an issue when running the Generate Real Time Statements for our plans where the job status is successful, but the download says "The template to generate statement is not available in the template repository. Please check with your system administrator." Consequently, if we generate an individual employee statement from within the plan while Act as Proxy Manager, the same template downloads the statement successfully.


Content (required):

Originally, we were getting a Job Error when generating real time statements, so we deleted the Workbench Print Statements report and cleared object cache. This resolved the Job Error, so our job ran successfully, but we're now getting the template not available issue when downloading the pdf. Again, we are able to run individual statements via Proxy manager after doing this, so we know the template is working.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!