What's new in Customer Journeys?

Connect and learn more! ×
Disable confirmation prompt for exit button for Oracle Web channel — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Disable confirmation prompt for exit button for Oracle Web channel

Received Response
44
Views
1
Comments
edited Apr 17, 2023 5:33PM in Digital Assistant 1 comment

Summary:

For the Oracle Web channel, I wish to disable the confirmation prompt for when the exit button is given.

Content (required):

As of the SDK version 21.12 for Oracle Web channels, we're able to add an exit button for the users to click: https://docs.oracle.com/en/cloud/paas/digital-assistant/use-chatbot/oracle-web.html#GUID-2CF33DCA-F8AF-4C56-BCB5-77E2EC107967

This is done by setting `enableEndConversation: true` in the settings. It present a confirmation prompt to the user when clicked confirming they want to exit the chat. I'd like to have the exit button without this confirmation.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!