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Best Practice on End Dating Element — Cloud Customer Connect
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Best Practice on End Dating Element

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Summary:

We have a number of elements that we no longer user/need because either the Element was created incorrectly or what we were using the element for is no longer relevant.

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Take for example: A COVID-19 related element that we used to pay out an Absence for 6 months. That element is no longer used and users have since been unenrolled from plan and the Absence Plan/Type has been Inactive.

We no longer have a need for that element, how do we properly End Date it? Do we end date the Eligibility profile first and then the Element? Or is there a different method?

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