Account is locked

Summary:

I can't log in free account and reset password.

Content (required):

When i log in oracle.com, Invalid username or password.

When i reset password, You cannot change or reset be trayedlx@gmail.com Because this user is not allowed to log on to the console.

When i log in oss, your account is locked.

Version (include the version you are using, if applicable):

Free Tier

Code Snippet (add any code snippets that support your topic, if applicable):