Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Satisfaction survey — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Satisfaction survey

Received Response
1
Views
2
Comments

Summary:

Launching a satisfaction survey from the chat inlay

Content (required):

We are moving from VA to DA with the change we are using chat inlays, we were hoping to move away from survey explorers within service cloud, to launching the survey from the inlay. We have followed the instructions using the postchatclosing message but this hasn't worked. Has anyone managed to do this and if so how?

Thanks

Sarah


Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):


Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!