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Always free tier instance stopped and I can not restart them again

edited Apr 22, 2022 5:37AM in OCI - General 7 comments

Summary:

I am using always free tier and now I see both my instances are stopped and I get

Unable to start instance: Instance ocid1.instance.nnnnnnnnnnnnnn (I removed ID) is disabled and will not accept any action requests. Please contact customer support to reenable.


Content (required):

What can I do now? How to fix this? How can I contact support and get this resolved?


Thank you


UPDATE WITH MORE INFORMATION

I got this email from Oracle:

Your Oracle Cloud Free Trial expired on Thursday, April 21, 2022 4:15 a.m. Coordinated Universal Time (UTC).

Your access is limited to Always Free Services only. Your Always Free resources will remain available to you as long as you actively use your account. Your other resources will be reclaimed unless you upgrade to a paid account.

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