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How to prevent the journal creator AND user who submitted journal for approval from approving — Cloud Customer Connect
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How to prevent the journal creator AND user who submitted journal for approval from approving

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Summary:

When task creator is included in Prohibit User Self-Approval Payload attributes it prevents the user who submitted the journal for approval (clicked Post) from approving. If the creator of the journal is not the same person to click Post and is included in the approval workflow they are not prevented from approving the journal they created (that someone else submitted for approval). Is there a way to prevent the journal creator AND the user who submitted for approval from approving the journal?

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