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Why Attachments added by previous approvers in PR approval workflow can´t be seen by approvers

Accepted answer
edited May 3, 2022 4:03AM in Self Service Procurement 3 comments

Hello Community.

I wonder why the attachments that first approvers load at approval task in PR approval workflow cannot be seen by following approvers when they are trying to approve the PR . Approvers are uploading one small file (not many and not heavy) files but only some approvers attachments can be seen, in other cases none of the attachments can be seen.

This is so important for the operation that we created a SR with oracle and as an answer we were suggested to adjust the setup of the PR workflow in the "Access - Attachments" section to allow Read access to Admin and Approvers, and write access to Assignees, Creator, Owner and Reviewers. Despite this, the following approvers are not able to see and open this attachments, nothing appears.

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