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OM: Unable to Cancel SO Line

in Order Management 2 comments

Hi,

A SO with multiple lines and all the other lines were closed except Line#1 which has fulfillment split, 1-1 Line is closed, now the issue is with Line 1-2- with Awaiting shipping status and needs to cancel, when trying to cancel line 1-2 which gives an error.

this is a Normal SO.

Error:An error occured during processing of a change order. Contact your help desk. Error reference:Invalid qty change request.qtyForAdjustment=20160(DOO-2685413)

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