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Credit Check issue at fulfillment level

Received Response


Our problem as follows

Sales order has 2 lines

Line1 - Is stuck in custom check and not eligible for Credit check, as credit check is next step of this custom check

Line2 - Passed credit check, consumed credit and waiting at ‘ready to release'

Credit consumed by 1 stuck lines prevents future smaller orders from using that credit. Here we are looking

  1. we do not want to line to go credit check if any other line in the order is not eligible for credit check
  2. in case, step 1 is not possible, then we prefer a way to release the credit check so that future orders where all lines are credit check passed can be fulfilled successfully.

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