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SLA for document Approval

Accepted answer

Hi team!!

Does Oracle Cloud have any mechanism to set approval SLAs?

We have a client that he has the following scenario:

1 - The Purchase Order is generated and submitted for Approval;

2 - The Approver must have up to 4 hours to Approve the document;

3 - After these 4 hours, the system must send a reminder to this approver;

4 - The system must enable an analysis of the delay in approval.

Is it possible to configure this type of process? If yes, could you please provide the steps?

version: 22A

Thank you so much!

Yara Santos

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