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Rearrange the Hierarchy List for Accounts as seen in smartview — Cloud Customer Connect
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Rearrange the Hierarchy List for Accounts as seen in smartview

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Summary:

We have entered hierarchies in specific sequence, and expect to see those hierarchies in that sequence in the smartview application. However, the hierarchies in the smartview appear to be rearranged alphabetically.

Is there a way to see these hierarchies for a dimension in a specific required order? Is it possible to group them? The incorrect sequence causes the users to select a wrong hierarchy and causes errors in reporting.

Version (include the version you are using, if applicable): 22B

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