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Personal Payment Method not updating when Auto Converted Prior to Start Date — Cloud Customer Connect
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Personal Payment Method not updating when Auto Converted Prior to Start Date

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edited Jun 10, 2022 5:41PM in Payroll and Global Payroll Interface (GPI) 1 comment

Summary:

Our New Hires are Auto Converted prior to their Start Date, but found that their bank details collected during Pre-Boarding does not flow through to their Personal Payment Method area.

The Personal Payment Method fields are only updated when the conversion is done on the day they start.

Is this expected behaviour or is there a way to have their payment method area updated before they start?

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