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EFF in Extra Info section for candidate is NOT showing Internal applicants, but IS for External?

Received Response
edited Jun 17, 2022 2:26PM in Recruiting, Opportunity Marketplace 2 comments

Our applicants enter an unique identifier (MRN) for our organization in an EFF that we have set up to show in the Extra Info section of the candidate profile. When you view an individual candidates profile under Candidate Search, whether they be an Internal or External Applicant, this unique identifier is completely visible. However, when viewing the candidates on a requisition under the Active Applications section and using a customer created view, the Internal Candidate EFF (MRN) is missing, while the External Candidates EFF (MRN) is still visible.

Has anyone else encountered an error like this? Seems very odd that this is flowing for External Candidates, but not for Internal Candidates.

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