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Viewer Roles cannot view data in SmartView

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Summary:

Viewer roles seem to not able to retrieve data using SmartView - either by formulae or ad-hoc.

Content (required):

Viewer roles does not seem to be able to view or retrieve data using SmartView - either by formulae (HSGets/Sets) in a template sheet or ad-hoc analysis.

All users have access to all dimensions members so it wouldn't be a security issue. They can view Reports and Forms in a browser - which is great but they do not seem to be able to view/analyse data in SmartView.

Please advise on how to allow Viewers access to Smart View.

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