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Cancelled Orders and Credit Authorization — Cloud Customer Connect
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Cancelled Orders and Credit Authorization

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HI,

Open Credit Authorization is taking into account the original dollar value for Cancelled Sales Orders. For example:


Customer ABC has credit limit = 100000

Order created with total amount = 99999.

Order get cancelled and now order amount is Zero.

Create new order with total amount as 1000, and this new order is going on hold.


Any thoughts? Please suggest.

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