Uptrack Service in Failed, Inactive, or Dead State

Applies to:

Oracle Cloud Infrastructure - Version N/A to N/A [Release 1.0]

Linux OS - Version Oracle Linux 7.0 and later

Information in this document applies to any platform.

Symptoms

The Uptrack Service is in the Failed state:

$ systemctl status uptrack.service
- uptrack.service - Apply Ksplice updates
   Loaded: loaded (/usr/lib/systemd/system/uptrack.service; enabled; vendor preset: disabled)
   Active: failed (Result: exit-code) since Sat 2021-01-16 13:27:15 CET; 1 day 2h ago
  Process: 1089 ExecStart=/usr/sbin/uptrack-upgrade --init (code=exited, status=1/FAILURE)
 Main PID: 1089 (code=exited, status=1/FAILURE)

Cause

The Uptrack Service failed to apply an update during the early boot stages.