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Since 22B, Some Agents using an Unknown User in "Run as: Specified User" — Cloud Customer Connect
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Since 22B, Some Agents using an Unknown User in "Run as: Specified User"

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edited Jul 1, 2022 5:24PM in Reporting and Analytics for HCM 5 comments

Summary:

We have had a few agents stop running since 22B, when researching we found that these agents were using a user not defined in our system (Maureen Armstrong).

Content (required):

We have had a few agents stop running since 22B, when researching we found that these agents were using a user not defined in our system (Maureen Armstrong). Since these are HR reports, this user did not have access and so the reports stopped running. Only happened on a few of our agents not all of them. Was not an issue in the non-prod

We only have a few agents so we updated then ones that were an issue, but thought it was so strange that we should share. We have no idea where it got this user from and checked all of our HR records and could not find even a pending worker with this name.

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