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Business users are unable to connect to Oracle Cloud via Smart View Add-In using Ping ID SSO

in General Ledger & Intercompany 1 comment

Summary:

Business users are unable to connect to Oracle Cloud via Smart View Add-In in Microsoft Excel. We have Ping ID SSO configured for all enterprise applications including Oracle Cloud. While making connection in Smart View we get an option to choose SSO Login or Local Oracle Login. When business choses SSO, it givens following error: "The website cannot display the page".

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Version (include the version you are using, if applicable):

22B (11.13.22.04.0)

Code Snippet (add any code snippets that support your topic, if applicable):

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