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Business users are unable to connect to Oracle Cloud via Smart View Add-In using Ping ID SSO — Cloud Customer Connect
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Business users are unable to connect to Oracle Cloud via Smart View Add-In using Ping ID SSO

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Summary:

Business users are unable to connect to Oracle Cloud via Smart View Add-In in Microsoft Excel. We have Ping ID SSO configured for all enterprise applications including Oracle Cloud. While making connection in Smart View we get an option to choose SSO Login or Local Oracle Login. When business choses SSO, it givens following error: "The website cannot display the page".

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Version (include the version you are using, if applicable):

22B (11.13.22.04.0)

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