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Person is eligible for performance document, but not created

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I followed the path: My Client Group>Performance>

Person is eligible for particular performance document, but batch process not creating performance doc for that person.

Also tried to create performance document from MyClient Group> Performance> Performance Documents> Create Document

but not getting employee to continue. I have also run Process Mass Action for Performance Document but performance document is not created for the employee.

Please find the attached screenshot.

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