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QuickPay/Payroll Performance issues after 22B — Cloud Customer Connect
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QuickPay/Payroll Performance issues after 22B

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Summary:

Generate Run Balances was scheduled to run for 'All Invalid balances' prior to 22B upgrade. Since the 22B upgrade the scheduled process fails with a generic assertion failure. No hits on MOS for the error or issue with running Generate Run Balances. Also, the process still fails after we re-scheduled post 22B. Appreciate you don't necessarily have to run this on a daily basis, but we've found that if an invalid balance creeps in, incorrect results are reported by an OTBI balance report. Also, Generate Run Balances seems to help sometimes with QuickPays taking a long time to run.

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