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How to create a report for the En route feature — Cloud Customer Connect
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How to create a report for the En route feature

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**This post was created as part of a How to Service Request (SR)

Release: 22B

Summary of the question:

We would like to know if it's possible to have a report indicating how many technicians have used the "En route" action in the activity details. Is this possible?

Thank you,

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