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Custom Expense Approval Notification template is not working correctly.

in Expenses 10 comments

Wyoming customized our approval template to include funding information directly on the approval notification in the UI and in the email. When we run the example from OTBI, it shows how we expect, but users are not getting the information on the actual notification. We're trying to determine why this might happen so I thought I'd reach out on CCC before opening an SR. I'm including screenshots of my test showing the funding lines and the approval notification that does not show it correctly. Any advice would be appreciated.

Thanks - Jon



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