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Onboarding/Journey - Pending worker unable to access Disability Info section

edited Sep 4, 2023 7:35PM in Journeys 4 comments


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Hello everyone,

We are currently trying to assign a "Disability" task for the pending workers on the pre-onboarding process.

We have already assigned the following Privileges to the Pending Worker role:

  1. View Person Disability by Worker ORA_PER_VIEW_PERSON_DISABILITY
  2. Manage Person Disability by Worker ORA_PER_MANAGE_PERSON_DISABILITY_BY_WORKER

However, when the pending worker tries to access the "Disability - Confidential" task they receive the following error message:

"You don't have access to this task. Contact your HR representative or line manager. (PER-1532343)"

The only access for the pending worker should be through the Journeys icon by using the application task which will redirect them to the Personal Details section to fill in the "Disability - Confidential" task. We don't want the pending worker to have access on the Directory page in general; they should only have access to the Personal Details page.

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