Sales- MS 365 integration
Summary:
Need clarity on following points.
What should I know when implementing the Microsoft 365 Add-In?
Here are some important things you should keep in mind when implementing the Microsoft 365 add-in:
- Don't connect a single Microsoft email account to two instances of the sales application. This can cause data to get cross-synchronized between the two sales application instances.
- Don't use the same email account against different pods, such as your stage environment and your production environment.
Content (required):
I'm integrating Sales and MS 365 and I came across this points. Can someone clarify what exactly this mean?
when it says don't connect a single account to 2 instances, where is this mapping happening? all we are supposed to do is to register test and production pods separately? does this mean test pod is to be registered from x@abc.com and prod from y@abc.com MS accounts respectively?
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