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FYI for Reporting on Specific Questions in OTBI

Received Response
edited Sep 4, 2023 7:26PM in Journeys 1 comment


When filtering by a specific question, you might pull 'no results' or no data for that question. This may seem odd because you know you should have data for that question. Some questions may seem to filter just fine, while others will have issues. I personally have encountered issues in about 1 of the 5 questions I have tried to filter or manipulate in some way across 3 different surveys.

If you are filtering for a specific questions and not getting results, you must use "Contains Any" and NOT "is equal to." This doesn't matter if you pick select that question value from the drop-down. In my experience, about 20% of the time, it's not going to work.

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