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Incorrect Absence duration calculation — Cloud Customer Connect
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Incorrect Absence duration calculation

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edited Aug 12, 2022 6:55AM in Workforce Management 2 comments

Summary:

Incorrect Absence duration calculation with calendar event

Content (required):

Hi All,

We created an absence accrual plan and attached a plan type. We created and attached a work schedule(Mon to Fri 8 hrs each) to the employee. A calendar event is created in the application(e.g.:15th-Aug-2022) and its is linked to a geography tree node. Also the location of the employee is also linked to the above created tree node. But when we try and apply a holiday from 12-Aug-22 to 16-Aug-22, the duration of the absence type is calculated as 3 days instead of 2 days as there are only 2 working days for the employee in this period which

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