Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Need to setup RMA approval when the RMA is created after 30 days of original SO creation — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Need to setup RMA approval when the RMA is created after 30 days of original SO creation

Received Response
11
Views
1
Comments

Summary:

In our business scenario, RMA is created referencing to original Sales Order. The requirement is to setup approval when RMA is created after 30 days of creating original sales order. For Ex - If SO was created/ordered on 1 June, then if the RMA is created after 30 June, then RMA should go through approval.

Content (required):

I could not find attribute in the OM approval rules to check the Creation/Ordered date of original SO

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!