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BI Publisher Word Plug-In Error

edited Aug 17, 2022 2:05PM in BI Publisher Learning Center 14 comments

I have the Word Plug-in that has previously worked without issue, however it is now kicking back an error when I attempt to preview my data.

Steps taken:

Opened rtf template in Word

Opened the BI Publisher menu

Clicked Sample XML and attached appropriate XML file (loads without issue)

Attempted to preview (tried PDF, HTML, DOCX)

Continually fails with the following error:

"C:\Program Files\Java\jre1.8.0_341\bin\javaw -Xmx256M -jar "C:\Program Files\Oracle\BI Publisher\BI Publisher Desktop\Template Builder for Word\jlib\RTF2PDFv2.jar" "C:\Users\porisj\AppData\Local\Oracle\BIPublisher\TemplateBuilderforWord\tmp\tb_param.xml"

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