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Alternate bene bank account is not updating for unpaid invoices — Cloud Customer Connect
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Alternate bene bank account is not updating for unpaid invoices

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Summary:

The alternate bank account is not updating for unpaid invoices when we end date of the beneficiary bank account

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When the user end dated primary bank account at the Supplier Site level by choosing the option 'End date the bank account. The installments and invoices are automatically updated with an alternate bank account.' alternate bank account is not updating for unpaid invoices. We are updating the alternate bank account manually due to the above issue. Can you please assist on this issue what is the root cause and how to fix this issue?

We have raised an SR and awaiting an update from the Oracle Support team. We would like to know if any one notice this issue, if yes what is the root cause and fix for this issue.

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