Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Can the compose message functionality be removed from Hiring Manager — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Can the compose message functionality be removed from Hiring Manager

Received Response
19
Views
1
Comments

Summary:

Many clients do not want hiring managers to be able to message candidates via the system. We need to remove some functionality that was introduced when the messages tab was introduced in 22B.

There have been 2 concerns raised. 1) Some organisations want all communications to candidates to come via the recruiting function (though they are happy for manager to view the communications in the Messages tab. 2) There is a concern that if candidates hit reply they think they're responding to the hiring manager but actually they're not (they're going back to the recruiting team).

Content (required):

We have removed the 'Interact with Candidate' privilege from the Hiring Manager role. Before the Messages tab was introduced this prevented hiring managers sending messages via the system. However, the hiring managers can now compose a message via the Messages tab. There does not seem to be a privilege to remove this, and page composer changes can create issues, so aren't a preferred option. Are there any other options... or do we know if any changes are on the roadmap?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!