Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
Instance and boot volume deleted with no notice and no explanation — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Instance and boot volume deleted with no notice and no explanation

Received Response
195
Views
13
Comments

Summary:

I had a running instance since Oct 2021 that was suddenly and unexpectedly deleted. The audit logs don't attribute it to a user or process, or give any explanation. Unlike others whose tenancies were disabled, my other two instances are running and my account seems to be in good standing overall.

Content (required):

Pretty unacceptable to delete customer instances, free-tier or not, without any notice or warning. As far as I can tell the instance complied with free tier (4 Arm OCPU, 24GB, 50GB boot volume) and had been running for almost a year with no billing or complaints from Oracle. Not knowing why this happened I can't trust OCI. And now because of capacity issues, I can't recreate it anyway.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!