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Compensation Zone Overlap Issue — Cloud Customer Connect
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Compensation Zone Overlap Issue

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edited Sep 1, 2022 3:18PM in Compensation 7 comments

Summary:

We currently have two Compensation Zone Types (US Zone Type and CA Zone Type) with Zones created using State/Province and Postal Code Ranges. We are experiencing an impact to employee's salary range being displayed as the State/Province and Postal Code Range is part of multiple zones. There are workers who have a zone overlap and their salary range is being displayed incorrectly in Core HR (HCM Compensation Info UI Panel) and/or Workforce Compensation. As we understand, if certain Province/State, City, Postal Code range is mapped to more than one zone, the salary flows that include zone-based differentials can't figure out

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