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Why Mobile CX Service is not displaying all components like action plans?

in Fusion Service 4 comments

Summary:

Need to use CX mobile app to handle SRs

Content (required):

Dears,

I have a requirement to use the mobile application to handle service requests but it`s very limited as I cannot find action plan component for example, any ideas?

Version (include the version you are using, if applicable):

22C (11.13.22.07.0)

Code Snippet (add any code snippets that support your topic, if applicable):

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Under Oracle Review · Last Updated

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