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my 100$charged not refunded

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Summary:

I tried to upgrade my free tier & charged 100$. my upgradation failed I don't know why. but 100$ is not reversed yet when I was charger 1$ it was refunded my bank ac immediately. so I think my bank is not delaying.

Content (required):

So there is 2 problem

  1. upgradation failed
  2. money not refunded

Version (include the version you are using, if applicable):


Code Snippet (add any code snippets that support your topic, if applicable):

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