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Conditional sections in B2B Knowledge Management — Cloud Customer Connect
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Conditional sections in B2B Knowledge Management

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edited Sep 19, 2022 1:08PM in Fusion Service 3 comments

Summary:

Business has a requirement on restricting visibility to a section of content in B2B knowledge articles based on user group.

Content (required):

Business has a requirement on restricting visibility to a section of content in B2B knowledge articles based on user group. Whether sections of one single article content can be restricted for different user groups. Is there any feature in B2B knowledge management to condition a section of knowledge article content based on user group to restrict the visibility of that section only to those user group. We know that OKA have a conditional section feature based on user group. But didn't see such option in B2B-KM. Whether B2B KM have feature/functionality to achieve this business requirement.

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