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Bank is rejecting payment file for payment of payables invoices with credit memo. β€” Cloud Customer Connect
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Bank is rejecting payment file for payment of payables invoices with credit memo.

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edited Sep 15, 2022 6:35AM in Payables, Payments & Cash Management 5 comments

Summary:

We are using ISO20022 Common Global Implementation payment format to generate our payment file. Most of our invoices and credit memo are created from IDR. When creating payment we paid both standard invoice and credit memo together if the same supplier where the net value is positive amount. Payment file is successfully generated and transmitted to the bank. However, in the bank the payment file is failing due to credit memo with negative amount.

Is there any way we could remove the credit memo in the payment file while standard invoice only reflect the net value (after deducting credit amount)? Or any other solution/workaround will be appreciated. Thank you.

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