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Whether a video file is defined as Document Type in OFSC - Oracle knowledge. — Cloud Customer Connect
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Whether a video file is defined as Document Type in OFSC - Oracle knowledge.

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edited Sep 19, 2022 1:08PM in B2B Service 2 comments

Summary:

Whether a video file is defined as Document Type in OFSC - Oracle knowledge.

Content (required):

We have integrated B2B KM in OFSC to show Oracle Knowledge search in activity details page. Please find attached B2B knowledge search in OFSC. PDF, Article, Web pages are appearing under document type in OFSC - Oracle Knowledge search. But video and other media/document files are not showing under document type. Whether user can filter video file or other files from document type facet in OFSC - Oracle Knowledge search.


used below Oracle document for B2B KM in OFSC integration

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