Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Case Management (22C) Page Blank

Summary:

Blank Page when clicking on Services - Cases

Content (required):

Hi, as per the 22C B2B release notes, we are looking at configuring case management to in conjunction with HRHD.

https://www.oracle.com/webfolder/technetwork/tutorials/tutorial/cloud/r13/wn/b2b-service/releases/22C/22C-b2b-service-wn.htm#T38810

https://docs.oracle.com/en/cloud/saas/b2b-service/22c/faicm/index.html

Having followed the implementation guide and navigating to the cases page via Services we are presented with a blank page, no option to create a case. Just wondering if anyone else has faced this issue?

Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!