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How to Manage Zero Quantity Transactions In REVENUE / INVOICE Exceptions ? — Cloud Customer Connect
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How to Manage Zero Quantity Transactions In REVENUE / INVOICE Exceptions ?

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Summary:

We have requirements where we have to Bill labor Qty of 0.2 (Hours) and below 0.5 with cost rate of 0.01.(Intercompany Cost Rates)

Thereby having small amounts of 0.002.

In this scenarios, the Expenditure items are stuck on the Manage Billing Transaction Exception Page with the

error ''This transaction doesn't have an active labor bill rate or markup percentage''.

Even though there is a standard person rate for the employee on the expenditure item date.

Markup Bill plan override of 0.01 doesn't help.

We also tried the PJC_ZERO_QTY_NONBILL profile option to No

This doesn't fix the issue of not being able to generate revenue for small amounts.

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