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Absence Payment Rate Rule not taking effect in payment in quickpay processing — Cloud Customer Connect
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Absence Payment Rate Rule not taking effect in payment in quickpay processing

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Summary:

We have a absence plan configuration which picks up Absence Payment rate definition based on a certain business logic which is written in fast formula, Now this correctly works for calculation cards where it picks up correct rate definition and also works correctly in balances attached to it

But even after this actual payment calculation is not happening based on rate picked up on calculation card and we are getting different rate amount in quickpay results even after correct rate picked up in calculation card

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  1. We have a absence plan configuration which picks up Absence Payment rate definition based on a certain business logic which is written in fast formula

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