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How the knowledge search works? — Cloud Customer Connect
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How the knowledge search works?

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Summary:

How the knowledge search works?

Content (required):

Whether knowledge search indexing happens on all the attributes in article? Knowledge Search with Product , categories or content type in keyword search? For example: user enter keyword as Product : ATM whether system bring the articles. associated to product ATM 

Version (include the version you are using, if applicable):

22c

Code Snippet (add any code snippets that support your topic, if applicable):

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