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Notification /email notifications on knowledge articles.

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Notification /email notifications on knowledge articles.

Content (required):

Whether a feature to notify user on actions like create, update, publish of an article. Who will be notified on each actions? Whether email notification supported on actions in B2B knowledge.

Business is asking for a requirement where they can identify target audience (end users) to push the notification for the new/updated content. This should be email notification to the target audience. This would be based on specific criteria based on article/content (Like users how is working particular product is only required to be notified on create/update article).  

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