Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
Not able to view Attachment in Journey Task — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Not able to view Attachment in Journey Task

Received Response
32
Views
2
Comments
edited Sep 4, 2023 7:29PM in Journeys 2 comments

Summary:

Not able to view Attachment in Journey Task

Content (required):

We have a task in journey which contains an attachment. The performer should be able to download the same from the task page but the same is not visible.

We referred this KM but all these privileges are there in the custom employee role.

What Privileges are Required to Access Attachments in Journey's task for a Custom Employee Role? (Doc ID 2852237.1)

Please suggest what could be the reason.

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!