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Manage External Data - No results found

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Hello everyone,

We used the Prepare Import Spreadsheet under External Data task in order to upload some external data for compensation for a few employees. We were able to complete the spreadsheet thanks to the available tutorial

When we upload the data from the spreadsheet a "Row inserted successfully" message appear.

However, when we try to search for the employee in External Data a "No results found" message appear.

Does anyone know why this happens and how we can resolve this issue?

Thank you,

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