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cmp_transactions doesn't track Override when Worksheet Overridden by Another Manager is disabled — Cloud Customer Connect
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cmp_transactions doesn't track Override when Worksheet Overridden by Another Manager is disabled

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Hello,


we are configuring a custom Worksheet Overridden by Another Manager notification.


When we extract user transactions on compensation plans, the cmp_transactions table doesn't track Worksheet Override transactions in case the standard Worksheet Overridden by Another Manager notification is disabled as you can see in the attached screen.


However, if we enable the standard Worksheet Overridden by Another Manager notification the cmp_transactions table shows Worksheet Override transactions.


What could it depend on? If we are going to build custom notification we have to disable the standard one.

Is another table to use to monitor COMPENSATION PLAN APPROVAL, WITHDRAWN OR OVERRIDE STATUS?

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