Unable to send message from SR details Page
Summary:
After creating the SR, we're trying to restrict users from changing description titles and categories by making them read-only and want to make sure all. Modes of communication should go through Messages; however, it throws 502 when tested in preview mode and 400 when we test in live application
Content (required):
DCS message, SR details page
Version (include the version you are using, if applicable):
Release
2207
Visual Builder Runtime Version
2207.0.0
Oracle JET Version
12.0.4
Code Snippet (add any code snippets that support your topic, if applicable):
{
"ChannelTypeCd":"ORA_SVC_WEB",
"MessageContent":"dGVzdGluZw==",
"MessageTypeCd":"ORA_SVC_CUSTOMER_ENTRY",
"SourceCd":"ORA_SVC_CUSTOMER_UI",