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How to Restrict Service Request Visibility Based on Queue — Cloud Customer Connect
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How to Restrict Service Request Visibility Based on Queue

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**This post was created as part of a How to Service Request (SR)

Release:

22C

Summary of the question:

We would like to limit the service request visibility based on queue. The requirement is to see the service requests in read only mode for other queue members.

Eg: If there are two queues in the application named as Queue 1 and Queue 2. The Queue 1 resources should see Queue 2 Service requests in read only mode.

How can this to be achieved?

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