How to Restrict Service Request Visibility Based on Queue
**This post was created as part of a How to Service Request (SR)
Release:
22C
Summary of the question:
We would like to limit the service request visibility based on queue. The requirement is to see the service requests in read only mode for other queue members.
Eg: If there are two queues in the application named as Queue 1 and Queue 2. The Queue 1 resources should see Queue 2 Service requests in read only mode.
How can this to be achieved?
2