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Showing technician details while getting call from associate in live experience. — Cloud Customer Connect
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Showing technician details while getting call from associate in live experience.

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Summary:

Showing technician details while getting call from associate in live experience.

Content (required):

Showing technician details while getting call from associate in live experience. When technician calling associate , technician details with activity ID or Work order # should be displayed in Associate Desktop in incoming calls widget. These activity ID and workorder should be fetch from OFSC application

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

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