Showing technician details while getting call from associate in live experience. — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Get Started with Redwood: Oracle Cloud SCM and Purchasing

Showing technician details while getting call from associate in live experience.

in Field Service 3 comments

Summary:

Showing technician details while getting call from associate in live experience.

Content (required):

Showing technician details while getting call from associate in live experience. When technician calling associate , technician details with activity ID or Work order # should be displayed in Associate Desktop in incoming calls widget. These activity ID and workorder should be fetch from OFSC application

Version (include the version you are using, if applicable):

22C

Code Snippet (add any code snippets that support your topic, if applicable):

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!